How Do You File a Life Insurance Claim?

How Do You File a Life Insurance Claim?
Filing a life insurance claim isn’t necessarily difficult, if you have what you need and are prepared. Life insurance claims often involve large amounts of money, so insurance companies want to be sure the policy was in force, the insured is deceased, and the beneficiary is accurate and has their identity verified. While insurance companies may have slightly differing process and procedures, they generally follow a similar path.
Obtain the Insurance Policy and Contact the Insurance Company or Agent
If you have the insurance policy, your first step is to contact the insurance company or an agent. The company’s name is usually prominent on the policy and the business card of the selling agent may be stapled or included with the policy. If the agent is no longer with the company, any representative should be able to assist you. Ask them about their specific procedures for filing a claim.
Acquire a Copy of the Death Certificate
Filing a claim will likely require a certified copy of the insured’s death certificate. This can usually be secured from the funeral director. If you happen to be the executor for the deceased’s estate, you should request multiple copies that you will likely need later.
Fill Out the Insurance Company Forms
The insurance company may send you claim forms in the mail, the agent may provide them, or they may be available online. Follow the directions for filling out the form completely and accurately. The completed forms and a certified copy of the death certificate will need to be sent to the insurance company through the agent or via mail.
Specify How You Want to Be Paid
Insurance companies may offer multiple options for you to receive your funds. Once you decide how you want the proceeds to be paid, it is just a matter of time.
Depending on the state, insurance companies usually have up to 30 days to pay a claim, request further information, or deny a claim.
One of the values in working with our independent insurance agents is they are available to assist you when needed, even during the claims process.
If you have questions about life insurance or think you could benefit from a life insurance review and quote, please contact us. We would be pleased to assist you.
Do you have questions about your insurance? Find an insurance agent near you with our Agent Finder
Search All Blogs
Search All Blogs
Read More Insurance Blogs
Spring Clean Your Beneficiaries: A New Quarter Checklist for Life Insurance
As we enter the second quarter of 2026, it’s time for a 5-minute life insurance audit. Ensure your coverage matches your family’s newest milestones.
The March Deadline: Understanding Your Life Insurance “Conversion” Window
Is your term life insurance expiring soon? Learn how to “convert” your policy into permanent coverage this March without a new medical exam.
The Paperless Legacy: Managing Your Digital Assets and Insurance Logins this Spring
Can your family find your policy? Use this first week of Spring to organize your digital insurance documents and legacy passwords.
Spring Into Health: Why Your March Physical is the Best Time to Lock in Life Insurance Rates
Getting your Spring physical? Learn how your health stats determine your life insurance premiums and how to “ladder” your coverage for better value.
The Ultimate Spring Cleaning: Why March is the Month to Audit Your Life Insurance Beneficiaries
Don’t just clean your closets this March. Ensure your life insurance beneficiaries are up to date to protect your family’s future.
The Business “Prenup”: Why Business Partners Need Life Insurance in February
Love your business partner? Protect your company with a Life Insurance-funded Buy-Sell agreement to ensure the business survives the unexpected.
New Life, New Responsibility: Why a February Arrival Means Updating Your Policy
Welcoming a new family member this February? It’s time to move life insurance to the top of your to-do list to ensure your child’s future is secure.
A Presidential Legacy: Using Life Insurance to Fund Your Charitable Vision
What will your legacy be? Learn how to use life insurance to make a significant charitable impact this Presidents’ Day without depleting your current savings.
A Gift Beyond Roses: Why Life Insurance is the Ultimate Expression of Valentine’s Day Love
Roses fade, but financial security lasts. Discover why life insurance is the most selfless Valentine’s Day gift you can give your family this year.
T-Minus 30 Days: The Late January Review of Beneficiaries and Tax Implications
Tax forms are here. Review your life insurance beneficiaries one last time, and understand the tax status of policy payouts vs. accrued interest.