How Much Does Your Company Invest in Training?

How Much Does Your Company Invest in Training?

Businesses routinely make investments in their companies. They may invest in an advertising or promotional campaign, the latest technology or even additional inventory or a new location. Most business owners would still likely agree their best investments are in quality, productive employees.

Many businesses, especially small businesses, need to see a return on investment for new employees as soon as possible. This can lead to putting people on the front lines before they are quite ready. Many successful companies invest in both initial and ongoing training and education programs as part of their long-term plans for growth. If you have a small business and are rushing newbies into service, here are some training tips.

Company Background and Mission

New hires should know the history of the company, what sets it apart, and its mission. This can set a good foundation.

Customer Service-based

Whether they are a front-line employee or not, all employees should understand the critical importance of customer service and how to interact with customers and prospects.

Skills Training

This is, of course, the nuts and bolts of how to perform their specific job. This is often done by a fellow employee or manager. Once an employee is proficient at their main job, there should be a plan for cross-training.

Safety Training

This is an often overlooked part of employee training which can be unfortunate. Sufficient safety training can reduce injuries and potentially lead to lower workers’ compensation rates. Safety training should be documented just in case of legal claims.

Computer Policies

Are smartphones allowed for use during work? How can company computers be used? What emails should not be opened? Are certain websites restricted? You should have a clearly written computer and digital device policy to maximize productivity and to protect your network.

Once these basics are covered, training and education programs could continue with issues ranging from conflict resolution to communications. Others may include negotiation training, stress management, time management, and leadership skills.

Training is one way to proactively protect your business. So is securing business insurance. Contact one of our business insurance agents to discuss coverage for your business. We look forward to assisting you.


Do you have questions about your insurance? Find an insurance agent near you with our Agent Finder

Search All Blogs

Generic filters

Buzz Your
Insurance Agent

Search for a local agent with our agent finder map.

Agent Finder

Want to learn more about our blog writer?

Read more about KayLynn's background.

Click Here

Search All Blogs

Generic filters

Read More Blogs

Still Living in the Stone Age? 7 Signs You’re Resisting Technology

Uncover your tech resistance and unlock modern convenience!

Beyond the Basics: 3 Unexpected Ways Business Insurance Protects Your Company

Unlock hidden benefits of smart business insurance.

Uncovering Life Insurance’s Most Intriguing Questions

Dig deeper into life insurance with these uncommon questions.

Beat the Pump: 5 Smart Ways to Slash Your Gas Bill

Easy tips to save big on gas and car costs.

Decoding Your Home Insurance Bill: Factors That Matter Most

Uncover the hidden factors shaping your home insurance bill.

Step Back in Time: 7 Small Towns with Unique American Atmospheres

Discover America’s most atmospherically unique small towns.

Beyond the Bar: Customer Service Lessons from the Best Bartenders

Unlock customer service secrets from your favorite bartender.

Your Safety Net Has a Safety Net: Understanding the Life Insurance “Free Look” Period

Discover your life insurance policy’s “free look” period.

From Edsel to Yugo: Three Automotive Flops That Made History

The biggest blunders in automotive history.

Stay or Go? Why Improving Your Current Home Might Be Your Best Move Yet

Love your home, don’t leave it! Discover why improving beats moving.